[试题](e) Job instruction. (3 marks)
[试题](ii) ‘job description’. (4 marks)
[试题](ii) job enlargement; (5 marks)
[试题](iii) job enrichment. (5 marks)
[试题](ii) Upwards; (3 marks)
[试题](ii) authority; (3 marks)
[试题](iii) delegation. (3 marks)
[试题](c) Mentoring. (3 marks)
[试题](b) Coaching. (3 marks)
[试题](iii) Flexibility. (3 marks)